Bookings are not reserved until the deposit has been made.
In order to secure your booking a deposit of $100 needs to be made via direct debit.
The remaining amount is due 3 days before the party unless agreed separately.
Additional fees may apply if extended travel time is required. This applies to travel beyond 15km from South Turramurra or if parking needs to be paid.
If something goes wrong you can of course cancel your party booking. Your deposit will be fully refundable if you cancel your booking with more than 7 days notice, or it can be credited to another booking (within 12 months). However, your deposit will not be refunded if you give 7 days or less notice. Full fee will be charged if cancellation occurs within 48 hours as everything will already be packed and ready to go, with your booking prioritised over others.
We advise you consider a wet weather option as a backup should the weather turn miserable. We wouldn’t want any child to miss out on the celebration they deserve and have been looking forward to! The cancellation policy above would apply.
Each party is tailor-made for your specific needs, however if you request a character that requires a “new” costume (made from 100% recycled/up-cycled material), there will be a small additional charge.